Account Deletion
You can request deletion of your OliveOdds account and the data associated with it at any time.
How to request deletion
- In the App: Settings → Account → Delete Account. This opens a pre-filled email to us.
- Or email us directly at eros902002@googlemail.com with the subject “OliveOdds – Account Deletion Request”, from the email address associated with your account (or from the device on which you use the App, if you use it without an email account).
We may ask you to verify that you control the account before deleting it.
What is deleted
- Your authentication account (anonymous or email-based)
- Your logged bets and bet-tracking history
- The mapping between your account and your purchase token
Deletion is completed within 30 days of the verified request.
What is retained
- Records of purchase transactions, to the extent we are legally required to retain them under commercial and tax law, and pseudonymous data that can no longer be linked to you (e.g. aggregated analytics).
- Data held by Apple about your App Store purchases is controlled by Apple and is unaffected by this process.
Important: subscriptions are not cancelled by deletion
Deleting your account does not cancel an active subscription. Cancel first in your device’s Settings → Apple Account → Subscriptions, otherwise Apple will continue to charge you.