Account Deletion
You can delete your OliveOdds account and the data associated with it at any time. If you use OliveOdds without an email account, you can delete the data stored for your device in the same way.
How to delete
- In the App: Settings → Account → Delete Account, or Delete My Data if you use the App without an email account. Review what will be deleted and confirm. The App sends your request to us and signs you out; you can keep using the free version.
- If the request cannot be sent from the App, the App opens a pre-filled email to us instead.
- Or email us directly at eros902002@googlemail.com with the subject “OliveOdds – Account Deletion Request”, from the email address associated with your account (or from the device on which you use the App, if you use it without an email account).
For requests by email, we may ask you to verify that you control the account before deleting it.
What is deleted
- Your authentication account (anonymous or email-based)
- Your logged bets and bet-tracking history
- Your plan access stored with your account, and the link between your account and your purchases (including your purchase token)
Deletion is completed without undue delay, and at the latest within 30 days of the request.
What is retained
- Records of purchase transactions, to the extent we are legally required to retain them under commercial and tax law. They are kept without the link to your account. Pseudonymous data that can no longer be linked to you (e.g. aggregated analytics) is also retained.
- Data held by Apple about your App Store purchases is controlled by Apple and is unaffected by this process.
Important: subscriptions are not cancelled by deletion
Deleting your account does not cancel an active subscription. Cancel first in your device’s Settings → Apple Account → Subscriptions (the deletion screen in the App links there), otherwise Apple will continue to charge you.
If you still have an active subscription after deleting your account, you can keep using it: restore it in the App with the same Apple Account.
Summary of changes vs. version 2026-09: deletion is now requested directly in the App, which signs you out afterwards, with “Delete My Data” for users without an email account; the pre-filled email remains as a fallback; clarified that purchase records kept for legal reasons are no longer linked to your account, and that a subscription you did not cancel can still be restored.